Our services are on first come first serve basis, we transact sales with clients in
America, Europe, Asia and Africa via the internet.

OUR TERM
****************************
we ship to any destination/s less than 2 days after confirming your part payment for
the order or phones demanded for.
We supply through FedEx shipping company for distribution of our goods worldwide.
We accept BANK TRANSFER, MONEY GRAM, WESTERN UNION AND credit card payment by ikobo online transfer, as means of payment, to make your shipment get to you without delay. Safe guarding of our customers goods is our major priority.
Be rest assured that you will never regret buying from us, the delivery will be to
your doorstep via FedEx Courier service. And the Tracking number shall be sent to
you upon acknowledgment of your payment
For customer online who wishes to procure these items can as well send
the contact details or shipping address to our mail box
 
This includes the following information below:
Receiver's Name........................................
Home/office Address................................
Country......................................................
State...........................................................
City...........................................................
Zip code.....................................................
Phone # {if any}..................Fax...............
 
Contact person; Aziz Mohammed (SALES REP Malasysia  )
TEL: +(l; +60 146370648
EMAIL:cellkomexecutivecmp@hotmail.com
Contact person: Mr.Rahim ALI {SALES REP SOUTH AFRICA}
TEL :0736214465  (within S.Africa)
EMAIL:cellkocommunication@executivemail.co.za
 
e serve you better as you contact us.

24/7 online for chating
 

yahoo:cellkomexecutivecommunication@ymail.com
MSN :cellkomexecutivecmp@hotmail.com




RETURN POLICY

WARRANTY AND TECHNICAL INFORMATION
We provides a 30 day replacement warranty and money back on all products with the exception of some refurbished products which will be clearly marked otherwise on the order form and the web page (as is or no refund). As with all warranties, there is at least 12-months international manufacturer warranty on each of our items, abuse voids warranty. In the case of a product failure and replacement, the product will be returned at our store cost. Handling fee as listed below DO NOT APPLY in the case of a warranty replacement. Please note products that are to be returned for replacement will require all original packing and accessories. Prior to returning a item please contact the manufacturers tech support department to confirm that the item is faulty and request an incident number. In order to obtain a RMA number please contact us and provide your order number, product and description of problem. Please also include a incident or reference number from the manufacturer. If you return item without a RMA, an exchange cannot be processed.
Please Note: A RMA number sometimes takes a few days to be issued. The 30 days limit is based on when you request the RMA, not when we issue it.
After 30 days all product warranties and tech support are provided by and administered by the manufacturers of the products. Please contact manufacturers directly regarding any claims or questions.

REFUNDS
In order to maintain extremely low prices on all our products, our company cannot provide units for customers to "TEST DRIVE" i.e. Free sample (s). Unlike many retailers, our company never sells unit which have been previously sold, returned and repackaged as a new unit!!!. If a unit is returned it must be inspected, tested and then sold as a refurbished unit. This results in a large loss to our company. If you are not completely satisfied with a unit purchased from us you may return it within 30 days of receipt of item subject to the following:

*Software once opened is non returnable.

*A handling/service fee of 20% of unit price plus original shipping costs based on FedEx 3 days published rates will be deducted from refund. If upgraded shipping method was used this cost is non refundable.

*Unit must be in Factory New Condition and complete with all accessories, and original packaging. The cost of any repairs and or replacement of missing accessories will be deducted from refund.

*Unit must be returned to us at your cost via UPS ground or USPS ground INSURED for full value. Please retain the tracking number for your records. Prior to returning a item, please contact.

*Please Note: A RMA number sometimes takes a few days to be issued. The 30 day limit is based on when you request the RMA, not when we issue it. Unit must be returned to our warehouse with 15 days of issuance of RMA number.

*If any warranty seals have been tampered with or if you have modified or abused the unit in any way (3H upgrades, dents, etc.) No refund will be issued.

*If more than 30 days has elapsed since receipt of item (based on courier records), under no circumstance will a refund be issued.

  

RMA FORM     * Required Fields

      Secured
Name:
*
Company Name:
Email Address:
*
Phone Number:
*
Fax:
Date Purchased:
 Select Date
Invoice #:
 *
Package:
 Sealed Opened *
Quantity:
 *
Reason for return:
*
(If other, please describe below in the items box)
Items:
 Please list all the products you would like to return. Be sure to include the part #.
*